- Contacting backblaze support full#
- Contacting backblaze support portable#
- Contacting backblaze support zip#
- Contacting backblaze support free#
To understand this, you'd need to understand what is happening behind the scene in order to back up a file, how does back up speed get calculated, as well as how the speed is typically measured/displayed.įirst, how is speed advertised by ISP: Your ISP want to advertise good speed. I don't work for BackBlaze but I don't mind elaborating as to why smaller files don't back up as quickly. So do not worry or freak out of your 23 TBytes takes a couple months. This is super important, Backblaze takes on average 3 weeks to perform the initial upload, and that is 1 TByte of data. And DEFINITELY make sure you are backing up 24 hours a day, especially at night while you sleep, before contacting Backblaze support. You might be pleasantly surprised how the backup speeds up over time as long as you have it set to 30 threads. Try to avoid contacting Backblaze support for at least 7 days just to let your backup make tons of progress. Now, if after 1 week your 23 TBytes (or 300 TBytes, or whatever) is not fully backed up, contact Backblaze support and they can help you through what to expect. Naive customers (not computer smart) and slow internet connections go hand-in-hand. The only reason we don’t recommend 30 threads for everybody is for slow internet connections and naive customers the backup can starve - if you only have 256 Kbits/sec the if you use 30 threads the each thread gets 8 Kbits/sec and no file can get uploaded before the backup times out. Don’t overly trust the built in Backblaze measure of “bandwidth” or “rate”, use an external tool to judge how completely saturated your network is.
Contacting backblaze support free#
feel free to use as many threads as you like. Next, with a 20 Mbit/sec upstream connection. So make sure you let the backup run a few days before judging what the rate of backup is. Small files do not backup as fast as larger files (I can explain why if you are curious, but it isn’t important). Longer answer: First, Backblaze backs up in size order, small files first. Go for at least 1 week before contacting Backblaze support to complain it is not going fast enough. Do NOT check more than once per day, because that means you are unrealistic and think you can control things more than is realistic. Write down the “files remaining” once per day. You want to walk up to your computer in the morning when you wake up and see that it is making backup progress WITHOUT touching the mouse or keyboard to wake up the monitor. Make sure you turn off all power savings modes on your computer including the monitor.
Short answer: if you have 20 Mbits/sec upload bandwidth and are interested in the fastest upload, it is fairly safe (your best bet) to use 30 threads. If it is designated by your operating system as temporary storage which cannot be changed. If this is the case Backblaze will be unable to backup this drive, and you will need to copy these files to another backed up drive to backup the files.Disclaimer: I work a Backblaze and wrote a lot of the “Personal Backup Client”.īackblaze seems to be stuck at 4 Mbits/sec.
While it would not be possible to give you an exhaustive list of the compatible drives, as long as the drive is not considered a temporary storage device as described above, it should be fine.įlash keys may or may not be able to backup depending on its designation. To backup this data it would need to be moved to an internal drive, or a drive connected via USB, Firewire, or Thunderbolt.
Contacting backblaze support zip#
Thank you for contacting Backblaze support.īackblaze does not support the inclusion of removable media in Backblaze backups, including CD's, DVD'd, SD cards, zip disks, floppy disks, and other similar storage devices.
Contacting backblaze support full#
Here is the full response I had gotten from Backblaze:
Contacting backblaze support portable#
But I had bought a Samsung TB T5 Portable Solid-State Drive, which could not be used.
0 kommentar(er)
